Zorggroep Sirjon

Sirjon Care Group provides care for the elderly and people with disabilities. They do so nationwide through approximately 26 locations. They engaged Normec Kalsbeek to manage Legionella control in their buildings. Joost van den Berg, who works at the Service Center at Sirjon Care Group, is responsible for Legionella management. He maintains contact with Normec Kalsbeek and is very satisfied with the collaboration.

Normec Kalsbeek is a good listener

The business relationship between Sirjon Care Group and Normec Kalsbeek has existed for years, but it used to be in a different area than it is today, says Joost: “Normec Kalsbeek was already helping us with the water quality in our central heating systems. That relationship was good; we were satisfied with them, so I decided to inquire about what they could do for us in terms of Legionella management. They listen carefully to us as a client and ask follow-up questions to understand what we really need. That collaboration is excellent.”

Normec Kalsbeek wasn’t the only company that Zorggroep Sirjon considered for this project, but they ultimately emerged as the most suitable partner, according to Joost: “After the preliminary phase in 2021, we began our partnership in 2022. It’s a three-year contract.”

“They listen carefully to us as a client and dig deeper to understand what we really need. That partnership is excellent.”

Sirjon Care Group

Comprehensive support, including consulting

Sirjon Care Group (Sirjon and SVRO locations) has approximately 26 locations throughout the country. Normec Kalsbeek provides the following Legionella management services at these locations to our satisfaction:

RABPs (Legionella Risk Analysis and Management Plans)
Inspection and approval of implemented installation recommendations
T@pper for digital Legionella management
Regular Legionella sampling, analysis, and advice
Legionella re-sampling in case of exceedances
Annual check of check valves

This means a complete, hassle-free solution—exactly what Joost was looking for: “From risk analysis to digital management and follow-up actions: Normec Kalsbeek supports us in every area. We think it’s very important to do this right. Everything has to be in order. So it starts with an analysis and continues through inspections to digital management. We also receive recommendations on what follow-up actions to take. If it turns out we’ve exceeded a limit, we get an email about it, including a recommendation. That works very well, because it allows us to resolve the problem as quickly as possible.”

Solving and Preventing

Solving problems together—and, better yet, preventing them—characterizes the relationship between Zorggroep Sirjon and Normec Kalsbeek. Joost: “We work together at each location to determine the best approach for drinking water, cold water, and hot water, and they really contribute their ideas to the process. I definitely see that as a plus. In addition, we can also turn to them for help with the water in the central heating systems. For example, we’re currently working on making the system in Barneveld more sustainable. This involves cleaning the entire system, which makes it operate much more efficiently again. That saves us a lot of energy, because the efficiency is currently too low due to scale buildup and aging. Every one percent improvement is a gain.”